You must have "Club Director" access in order to do this.
NOTE: One role is required.
A user with an Invite link will allow you to send an email for them to claim their profile. A user without an Invite link means they have already claimed their profile.
You can not reset a username or password for a user. The user must use their tools within their logged-in profile or use the 'Forgot Password'.
The permissions available are:
Tournament Director - access to all tournament tools.
Club Director - access to all club tools.
Club Staff - access to only enter team results.
Club Player - access to update their profile only.
Official - access to all official tools, including event registration and contacting tourney staff.
Check-In Staff - access to event check-in only.
To assign permissions:
Sign in to AES.
On the left-hand side, under Members, choose User Management.
Check the Roles box as desired.